Exciting Career Opportunity: Receptionist & Capital Sales Administrator at Fermel
If you are a recent graduate looking to launch your career in a dynamic business environment, this Receptionist & Capital Sales Administrator position at Fermel could be the perfect starting point. This role combines front-office interaction with hands-on sales administration, offering valuable exposure to both customer service and business operations.
Position Overview
Fermel is seeking a motivated and people-oriented individual to join their team. In this role, you will manage reception duties while supporting the Capital Sales team with essential administrative functions. It is ideal for someone who enjoys multitasking, working with people, and contributing to a fast-paced workplace.
Key Responsibilities
Reception and Front Office Management
- Welcome and assist visitors, clients, and stakeholders professionally
- Answer and direct incoming calls using the company switchboard
- Maintain a clean and organised reception area
- Manage incoming and outgoing mail, couriers, and deliveries
- Provide general front-office and customer service support
Capital Sales Administration (Training Provided)
- Assist the Capital Sales team with daily administrative tasks
- Prepare and format quotations, proposals, and business documents
- Capture and update customer and sales data accurately
- Maintain organised electronic and manual filing systems
- Support order processing, tracking, and follow-ups
- Coordinate communication between departments such as sales, finance, and operations
- Assist with invoicing documentation and reporting
General Administration
- Perform basic administrative tasks such as filing, typing, and document preparation
- Ensure accuracy and confidentiality of all records
- Operate standard office equipment
- Assist with scheduling meetings and managing calendars
Minimum Requirements
- Bachelor of Commerce (BCom) in Marketing, Business Administration, or a related field
- No prior work experience required (recent graduates are encouraged to apply)
- Internship, vacation work, or academic project experience will be an advantage
- Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Willingness to learn administrative and sales systems
- Strong data capturing and organisational skills
Why This Opportunity Stands Out
This role offers a unique combination of customer-facing experience and business administration skills, making it an excellent foundation for a long-term career in sales, administration, or operations. With training provided, you will gain practical knowledge and build confidence in a professional environment.
Frequently Asked Questions (FAQs)
1. Do I need work experience to apply?
No. This position is designed for recent graduates, and no prior work experience is required.
2. What qualification is needed for this role?
A Bachelor of Commerce (BCom) in Marketing, Business Administration, or a related field is required.
3. Will training be provided?
Yes. Fermel provides training, especially for the Capital Sales Administration responsibilities.
4. What skills are most important for this job?
Strong communication, organisational skills, attention to detail, and basic Microsoft Office knowledge are essential.
5. Is this role suitable for someone who enjoys working with people?
Yes. The role involves daily interaction with clients, visitors, and internal teams.